Refund and Returns Policy

Custom Interior Projects

Most of our interior design projects, modular furniture, and customized solutions are tailored specifically to each client’s requirements.

Because these items are custom-made:

• Custom orders cannot be returned or exchanged once production has started.
• Advance payments made for custom projects are non-refundable.
• Any design revisions requested after final approval may incur additional charges.

Ready-Made Products

For eligible ready-made products:

• Return requests must be submitted within 7 days of delivery.
• Products must be unused, undamaged, and in their original packaging.
• Proof of purchase or invoice is required for all return requests.

Returned products that do not meet these conditions may not be accepted.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product:

• Notify us within 48 hours of delivery.
• Share clear photographs of the product and packaging.
• Our team will inspect the issue and arrange a replacement or suitable resolution if approved.

Refund Policy

Approved refunds will be processed using the original payment method.

Refund processing typically takes 7–10 business days, depending on your bank or payment provider.

Shipping charges, installation charges, and service fees are generally non-refundable unless the refund is due to an error on our part.

Cancellation Policy

Orders may be cancelled only before production or procurement has begun.

Once manufacturing, customization, or installation work has started, cancellation requests may not be accepted.

If a cancellation is approved before work begins, any applicable administrative or design fees may be deducted from the refund.

Non-Returnable Items

The following items are not eligible for return or refund:

• Customized furniture
• Modular kitchens
• Wardrobes
• Custom décor items
• Interior design services
• Installation services
• Digital design concepts
• Items damaged due to misuse or improper handling

Inspection Upon Delivery

We encourage customers to inspect all products at the time of delivery.

Any visible damage, missing items, or delivery concerns should be reported immediately so we can resolve the issue as quickly as possible.

Contact Us

If you have any questions regarding this Refund & Return Policy, please contact us:

UrbanQube Interiors

Email: iinfo@urbanqubeInteriors.com

Phone: +91 XXXXX XXXXX refunds and returns.